Extermco was beyond helpful to give me feedback on any questions I have asked, whether by text or checking everything. They have been great and have helped to put my mind at ease. Justin has helped me the most and he's very knowledgeable. I'm a little obsessive and bedbugs have made a comeback--and Extermco has come out three times, but there were none. There was a new house I moved into, and they showed me that the casts were carpet larvae and that I don't have anything to worry about.