I was having some wreck damaged repaired through my insurance and they were super kind about getting me in ASAP. I got phone call bi-weekly about updates and they even provided pictures via text message or email or both. I felt they cared about the work they did and took the time needed (they took time my car was in there for 2 and half weeks) to have it done right. I had some parts repaired and they match perfectly with the original color. My only caveat would be that I had wanted them to fix two separate things one under insurance and the other through a secondary insurance and they neglected to fix the second, but were willing to get my vehicle back in, in a week or whenever the part came in. Overall good experience. Would recommend.