From the moment you open the door you are greeted and treated like a valued customer! The process is quick, you bring in your vehicle, insurance info, they take pics, print out the scamatics, it's all tied in to the quote. They order the parts, then your vehicle is scheduled for repairs. We were given daily pics of our vehicle while it was being repaired, so we never had to wonder. And our vehicle was done on time as scheduled! Everyone was courtious, professional, and I can't stress enough that we were treated as a valued customer. Customer Service is outstanding, I highly recommend this facility. Also getting a rental was very easy. This is how business should be done! Thank you - Ken & Crystal