First time pool building experience
The dig was 12/17/18 and the pool completion was 3/17/19. As a first time pool experience I can honestly say that it went better than I expected. The pool is beautiful and exactly what I wanted. The only reason I gave the total experience 4 stars instead of 5 was that I thought the communication between the project manager and the customer was not very good. The pool got built but we never knew from one day to the next if, when or what time the contractors would show up. My salesman and project manager never seemed to be on the same page and that made me feel uncomfortable during the process. I never felt "in the loop" unless a payment was due. The "In-Floor" system had a problem that was dismissed by Cody Pools but the "Pool School" director immediately saw the issue and ordered a warranty replacement of the "In-Floor" controller unit. I hope that is the end of the problems with this new "In-Floor" technology. Overall I am very happy with the pool. It was a life long dream come true and I would do it all over again.