I so want to support small, local businesses. The downside is there is absolutely no recourse when you are treated poorly and damage is done to your property. Sure, I can complain to the guys wife, but all that got me was a hollow apology. I hired this service to clean my roof, outside windows and screens. The roof went fine. The windows were ok, a few streaks, but nothing I’d complain about. What was unacceptable was the guy, Danny, trash talking me on my property and his helper, who was a young man, probably a relative, being careless when he handled the screens and tearing a large hole in one, and several small holes in another. Danny didn’t realize I was outside walking my dog when I overheard him saying it looked like there were streaks in the garden window, but that was my problem, I was “too cheap” to have them clean the inside. The streaks were on the outside. I’m not cheap, I was not trying to get him to come down in price, nor did I ask him to do the insides for the price of just the outside, I simply do not like to have strange men in my personal space, my bedrooms. It’s really none of his business and if he didn’t want the job, if it wasn’t a big enough job for him, he should have declined. And he really needs to wait until he is off a customer’s property before he trash talks them. I’m so glad I didn’t have them inside my home. With such unprofessional behavior, I really don’t want to imagine what they might have done to or with my belongings. I emailed them a few weeks after the incident. I got a voice mail from danny, and an email from his wife. I responded to the email, and have yet to hear back from them.