I have been a customer with Paul Flaherty Plumbing & Heating Co. for a long time. Most recently I had them replace a pump for the furnace condenser in my home. The process was simple enough and the pump is working well now. I will know in ten years if it has lasted the test of time. After that job was completed I wrote out a check and asked the technician for his opinion on the condition of my garbage disposal. He informed me that I needed a new one quite badly and he gave me some helpful information as to how to proceed. The actual shop of Paul Flaherty is less than a mile from my house so it is very convenient for me. Instead of calling them up and asking for a quote I can walk in and speak to someone face-to-face. Their service is great and I will be using them for years to come!