Inefficient and Untrustworthy
North Bay Truck Center has poor quality work, poor customer service, and expensive prices. I've used them maybe three times, just because they're conveniently located, for me, but I will definitely not be returning. They are an unprofessional, unorganized, and unfriendly company. The most recent job I hired them for, they said would take two hours. It took two entire days, and for the first day, the truck stayed parked in front of their store, completely unmoving. Then they charged me $2,000 for something that did not even fix the vehicle's problem; I had to take it to the dealer, and they fixed it, identifying something completely different as the problem, for just $700. In addition to being inefficient and untrustworthy, they are unkind. They have rude, patronizing attitudes and don't try to communicate respectfully with customers, because they're too busy trying to make you feel stupid and like you don't know as much as they do. They're impressively unimpressive and I would definitely not recommend them.
comments