Michael was great - I called needing new tires and told him my car's make, model, and tire size. He emailed me a few different options later that day. When I told him which tires I wanted, he was able to order them for the next day and told be if I could be at the shop around 2p he could have me out in an hour. True to his word, I was driving out at 3pm. They even invited me into the bay when my car was up on the rack so they could show me some issues with my brakes. They were fast, courteous, and all around pleasent to work with. The price I paid was exactly what had been quoted originally. Overall a great experience, very easy and efficient!