Impressed with the service I received from Rob Thompson.
I am writing to let you know how impressed I was with the service I received from Rob Thompson.
I recently came to Deerfoot Carpet and Flooring when I needed to update the flooring in my kitchen and the entire main floor of my home (living room, dining room, family room, entry and hallway). It was a daunting challenge and I was not looking forward to all that changing your flooring entails, including; the cost, the back and forth to check samples, and the general mess and inconvenience of installation.
To my surprise because of your excellent service, I did not experience any of the difficulties I expected.
You quickly and professionally helped me to find the right product in the right color on my first visit. You gave me a few excellent options to consider, and assisted me in making the best selection with your expert product knowledge and your ability to match exactly what I was looking for with the perfect and most fitting product.
The price quoted was below my budget, and much less than I had expected to pay for the type of flooring I received. And installation was quick and easy. The installer was professional and very friendly. I appreciated that you looked after the moving of furniture - and then the moving back of furniture. My home looked so amazing after installation that I didn’t even need to have a professional cleaning coming come-in. I was so pleased.
Thank you for your excellent service. I will definitely be a return customer, and recommend you to others.
Thank you,
Merle J. Ewonus