Ridiculous pricing for materials and service charge
While the service guy was friendly as well as customer service, the pricing was completely unacceptable. My furnace had issues and circuit board needed replacing after assessment. I was lucky enough to ask for the model # and a quick google search showed the model significantly lower than the quote for the job. (More than 3 times the cost of the part). When I called back the service guy he was nice but explained that the cost is for labor and installation. He said it was a complex job but when calling another service guy they did the parts labor installation for 300.00 less and said it was a simple replacement. If you use this company and they give a quote please get a second opinion and research the part online. I find it very disturbing that a company can charge that much while in reality was simple fix. While a company undrstandly needs to make profit the margin here was beyond a reasonable margin.