Over the past 15 years, I have been calling Carpet Man and have referred them numerous times! I stumbled upon them after using multiple companies trying to remove pet stains from a puppy learning to house-train. Every other company promised results and each time we were disappointed. By the time I called Carpet Man, I didn't think my carpet could ever be clean again. They showed up, kept their promise of being able to remove the stains, smell, etc. We are long past those days and I cannot image calling anyone else to clean my upholstery and carpets - THEY ARE THE BEST!