The technicians were incredibly professional and knowledgeable from start to finish. They took the time to carefully explain the issue with our system and walked us through every step of the process. What impressed us most was how thorough they were after diagnosing the problem, they went above and beyond to double-check everything, ensuring the system was running nicely. It’s rare to encounter such attentive and skilled professionals. We truly appreciated their extra effort and attention to detail. Overall, this was an excellent service experience, and we highly recommend Cool Air USA.