Cool Air USA is everything you want in a service provider: immediately responsive to a service request; fast, efficient, and convenient scheduling; knowledgeable and friendly technicians; and, reasonable pricing. Our AC went out recently and I made the call. The technician was thorough in assessing our issue and took the time to explain our options and answer questions. From the moment of inquiry to technician arriving and completing repairs took less than four hours. A neighbor recommended them, I did a little research and found them to be a Better Business Bureau A+ rated business, and now I see why both are warranted.