Called Cool Air on Nov 21 22 I spoke to Ervin a Manager to advise I was having some issues with my system that was installed by Cool Air. He has someone out the very next day to review the issues. Once the installer reviewed everything he advised it was my condenser the same day the condenser arrived but could not be installed b/c it rained. The very next day the installer came and replaced the condenser as promised and it was Thanksgiving I also appreciated Judie for replacing all needed materials that needed to be replace and went over with me what he updated. TY you Ervin, and Judie for the express service to get me set. This was the absolute best customer service I’ve had in along time. Great job Cool Air USA