Excellent, reliable and professional service for this company. Ive used them a few times before and I've always been satisfied with the work that they do; however, today I'm even more impressed. Service Tech KENSY is phenomenal. He was punctual, very efficient and one of the most knowledgeable people I've ever encountered in reference to air-conditioning. You can tell that he loves his job and thats what makes a company successful. He is totally an asset to this company and if I were them I would consider promoting this guy. I will definitely be sharing my experience with co-workers and other friends just because of him. DO THE RIGHT THING COOL AIR USA. Give this man a raise