The moment that I called the company to set up an appointment to give me a diagnosis of the problem with my A/C unit, the technician immediately reached out to me and informed me several options to tackle the problem and fix my air conditioning in my unit. Once I made my decision on how to proceed, immediately shortly after the work was completed and all the information with photos were send to me by email. I am very pleased with the professionalism and reliability of the company and its technicians. I would recommend their services without any hesitation.