Willis Orchard Co

Business Description:

It is the goal of Willis Orchard Company to make you a satisfied customer--we can accomplish this only by providing quality trees and plants at affordable prices.

Categories

garden center
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Z's Review

Professionalism

Quality

Price for Value

Pittsburgh, PA

Willis Orchard Co

very bad experience with this company

This company is not trustful. I returned a dead tree root for replacement according to their policy. I called them two weeks after I mailed it out and I was told they did receive the dead tree root and would send out the replacement soon. However, I haven't got anything one and half months after. Then I called them again and again, and I was told they didn't receive the dead tree root which I returned. The guy asked me to show them the receipt from post office, this is really ridiculous because I just put the envelope in the mailbox and no way to get the receipt from the postman when he picked up the mails. So this is only an excuse that they don't want to give me replacement or refund.
Be careful with this company, don't buy anything from it. My experience with it is lots of wasted money, but even worse, lots of wasted time. This company has lots negative reviews on http://davesgarden.com/products/gwd/c/6348/ . It was so bad for me that I haven't read the reviews when I purchased trees from this company.