Business Description:
It is the goal of Willis Orchard Company to make you a satisfied customer--we can accomplish this only by providing quality trees and plants at affordable prices.
Categories
garden center
Willis Orchard Co
200 McCormick Rd, Cartersville, GA 30120, USA
(866) 586-6283

Availability

Price for Value

Total Experience

Mike W.

Palos Verdes Estates, CA

Willis Orchard Co

Bad product, everything died

I ordered 3 thornless boysenberry plants that were supposed to be 2-3 years old. I received them 10 days laters and they were 1 strand 1/2" thick twigs. I planted them the next day and within a period of 2 weeks they were dead. I called Willis and they had me take a picture of the dead plants and email to them. When they agreed they were dead they told me they did not have any plants left and I would have to wait until next year and I would also have to pay for shipping. I said well just give me a refund and they said they do not make refunds. After that, I was able to purchase them from a nursery and they gave me nice large plants that were 24" tall and had 4-6 strands coming from the base for the same price. I planted them and they are taking off. I would not recommend this company.

comments

Customer was offered warranty replacement but declined to follow through with their portion of the agreement. We are happy to replace or give in-store credit for use towards other items.

Willis Orchard Co commented on 07/07/2017