Willis Orchard Co

Business Description:

It is the goal of Willis Orchard Company to make you a satisfied customer--we can accomplish this only by providing quality trees and plants at affordable prices.

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garden center
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Bartlesville, OK

Willis Orchard Co

I will never order anything from them again

Ordered 5 trees and was charged right away. Never heard back then. Called several time, finally sent 5 bare root sticks when outside already frozen. Spent hours digging and planting the sticks. This spring, 2 dead completely, the other 3 struggling. When I asked for replacement, I was forced to send roots back, then no response again. Called again, I was told that below certain cost, they only give credit, no replacement at all. It was a mistake to do business with them and won't recommend to anyone.

comments

Actually prior to this review being published, I followed up with Ting and offered to the 2 muscadine plants at no cost to them. I had a some plants in 1 gallon pots that I was willing to send right away but Ting refused to except my offer and refused to withdraw the review. Instead, insisted on a refund for the 2 plants via BBB. So that's what happened. I tried to satisfy this issue but Ting wouldn't let me. Sorry that the 2 plants didn't survive and we'll try even harder next time.
Respectfully,
WOC

Willis Orchard Co commented on 05/30/2014