Willis Orchard Co

Business Description:

It is the goal of Willis Orchard Company to make you a satisfied customer--we can accomplish this only by providing quality trees and plants at affordable prices.

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garden center
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Ronda's Review

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Phenix City, AL

Willis Orchard Co

I would NEVER order from Willis again.

On Feb 6 I ordered a 4 -5 foot fig tree and 5 blackberry bushes. I received them in a timely manner. When I opened the box the fig tree was pruned excessively but the blackberry 'plants' were 8" dead sticks. I planted them and gave them plenty of loving care but to no avail. After a month and 1/2 I contacted Willis Orchard and was told by 'Jay' that they were just 'adjusting'. He requested pictures so I complied. A few weeks later after telling him I wasn't pleased with my dead plants he sent me another dead fig tree and 5 more dead blackberry 'sticks' and told me to have my pH levels checked. Well I have other fruit trees on my 25 acres that are flourishing and different varieties of blackberry bushes loaded with fruit. I am posting this May 2, 2014. I will NEVER use Willis Orchard again. I want my $78.70 refunded.

comments

We acted in good faith and replaced the items that she requested. Yet even then, she still wasn't happy. All of our trees/plants are routinely inspected by Dept. of Agriculture inspectors. We do not ship dead plants, never. We are sorry that her original 6 items died and that after receiving all items replaced she is still unsatisfied.
Respectfully,
Willis Orchard Co.

Willis Orchard Co commented on 05/19/2014