Willis Orchard Co
- It is the goal of Willis Orchard Company to make you a satisfied customer--we can accomplish this only by providing quality trees and plants at affordable prices.
- garden center
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Good customer service
I ordered 4 trees and they arrived on time. They are bare root trees and if you have never ordered bare root trees before it is a bit shocking to see these sticks with a root ball. But some of my best trees started that way and I get better results than trying to plant a giant slug of dirt from Lowes into the ground.
Anyway, two of the trees were fuyu persimmons trees and they didn't leaf out like the two cherries. I called Willis Orchards and Jay guided me through a couple tests and had me clip them. I was skeptical, and my wife more so, but in July one of the trees leafed out! I really thought it was a miracle. The other tree remained a stick and died. Jay's warranty only required that he replace the dead tree with the same thing, but under the circumstances he upgraded me to the next higher tree to make it right.
I am very happy with my experience, and excellent support but subtracted a single star on the overall Total Experience just because one of the trees didn't make it the first go around. But if that happens to you, Jay from Willis Orchards will try to make it right.