Willis Orchard Co

Business Description:

It is the goal of Willis Orchard Company to make you a satisfied customer--we can accomplish this only by providing quality trees and plants at affordable prices.

Categories

garden center
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Marisa 's Review

Will Recommend

Price for Value

Total Experience

Watertown , CT

Willis Orchard Co

Defective plants

I purchased 4 persimmons trees, 2 bosc pear trees, 4 blueberry bushes and 4 figs trees, my order was in excess of $200.00. After my order arrived in Oct 2008, I followed the instructions and the following spring, None of my persimmon trees, 1 of my pear trees and 2 blueberries and 2 figs trees did not survive. I called the company and they asked I send them back, which I did at a cost of $18.00. I received new trees, however due to a clerical error I only received only half of my order. I then called again and they shipped out the remainder of my order. This year, one pear tree did not come back and neither did my 4 persimmon trees. I called the customer service and they told me, sorry you are on your own. I was very upset with Willis, I will never buy anything from them again. I will shop locally where if there is a problem, number one I can return it and get a replacement. Also regarding your return policy, if you make a defective product, you can send replacements a thousand times, and you will get the same results, no growth......EXTREMELY DISAPPOINTED.