Willis Orchard Co

Business Description:

It is the goal of Willis Orchard Company to make you a satisfied customer--we can accomplish this only by providing quality trees and plants at affordable prices.

Categories

garden center
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Donovan 's Review

Will Recommend

Price for Value

Total Experience

Leesville, SC

Willis Orchard Co

Unsatisfied

On Feb. 4, 2009 I placed an order with Willis Orchards via internet for three pecan trees. I received the trees about a week later. The trees had very few roots. I planted the trees as instructed. One tree (Sumner) grew well. One grew out only about a foot above the ground. One didn't grow at all. I contacted Willis Orchard around Jan. 10, 2010 and the lady told me to package up the dead tree along with a copy of my original order form and send it back. The lady told me to prune the partial live tree back to where it had sprouted leaves and it should be ok. I packaged the dead tree up and mailed it back first class on Jan. 15, 2010. I never heard anything or received my replacement tree. I called Willis Orchard back approximately three weeks ago and the man that answered stated that he had no record in the computer of my replacement tree being sent. He stated he entered my replacement order into the system and that I should receive my replacement tree in a few days. As of today, April 5, 2010, I haven't gotten my tree or heard from Willis Orchards. I have spent almost $75 on trees and shipping costs and have only one healthy tree to show for it.