Willis Orchard shipped healthy stock and they were easy to deal with. I had a few items that didn't bud out, I waited until the end of the growing season to makes sure I didn't have anymore fatalities. At that point I shipped the dead items back to Willis, they sent me replacements in the beginning of the next growing season, no question asked. The replacements were nice and healthy and In the end, I had no losses. I will definitely order from Willis Orchard again.