I have been working with Eagle in Richardson for some time now as we initially repaired the transmission and then they worked with me to replace another part that had gone out as the result of the stiffness of the repair and they did this at cost and even when the factory part failed, they redid the work at no cost without complaint. They also told me about a workaround that could be done to protect my transmission in the future and did that for me at cost when they replaced the broken part. Caleb has been very patient with me and kind throughout my numerous dealings with them and has always worked to make sure that I am happy in spite of having to spend so much money. While I have had multiple issues occur...many of them just bad luck, the team has worked to make sure that I was taken care of and happy. I would recommend Caleb and Eagle to anyone.