They came out and appraised the fence however never provided an estimate. First they told me it will take several days to get prices because it a commercial fence. Thank they had the estimate done they just have to e-mail it. Then they just need couple more days. I kept calling and it was a different excuse every time. Three weeks later I still don't have the estimate. Called a different company and got an estimate the same day. TERRIBLE customer service. Will never try to business with them again. Horrible.