We had an issue with our GFCI plugs on the exterior of our home. While all of the reset and test buttons seemed to be working correctly, the plugs still would not work. Eddie from Mr Electric came to our home, ran checks and determined that the GFCI plug was actually bad, even though it had power. Expertise, THAT is what Eddie represents for Mr Electric. Eddie's expertise and knowledge lead him to determine the issues, and make suggestions about how to repair our situation. Bottom line is that our Christmas lights are back working, and we will always call Mr Electric in the future.