Business Description:

Wholesaler of hardwood flooring and laminate. Providing cheap and fast shipping anywhere in the country. Call today: 888-704-8778

Categories

floor laying & refinishing
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Edward's Review

Service

Will Recommend

Total Experience

1468 Kelly Ct, CA

Hurst Hardwoods

Great Product

I will start this review off by saying what a great product the Hurst company provides. I have used the hardwood in the past and find the exceptionally in quality. As a repeat customer I order flooring from Hurst. Being that I had exceptionally long runs I ordered the 10ft lengths. I install the product myself and the longer runs will same me time with minimal cuts. Well the bad, after ordering the product the order process went very smooth Lee is a really nice person, he stays very cool under fire. Because I was hot, the fact that the shipper refused to offload the product under the term and condition on the website it states that curb side service availability only. I wanted the shipper to drop the load curb side and I haul the product into the house. No the shipper provided by Hurst would not offload the product from the truck because they did not have the equipment to do so. So now I am stuck the shipper told me it was my responsibility to get the product off the truck. That is not what the term and conditions says. After paying for shipping I have to pay another $600.00 to rent a folk lift to off load the product. Buyer beware, because of the shipper inability to move to product a lot of which was damaged with out any reimbursement to the purchaser. Lee refused to make this right Hurst could have cared less about my problem. I was left hanging to solve this problem. After paying for shipping I had to also pay to have the product offloaded from the truck not brought into my home just offloaded from the truck to the curb. Just wrong.