I took my car in for repairs and was initially given a rough estimate of about two weeks. After the actual assesment was made, they called me to let me know it was only going to take a week so that was excellent news for me. They kept me updated by sending me emails with pictures of the progress made daily and calls to let me know how the process was going. The whole staff was excellent, personable and professional towards me and my situation and would definitely recommend Jordan Road CARSTAR Auto Body to my friends and family.