Recently my furnace was disabled several times after a rain storm when water found its way into the unit. At the time, we did not know the reason for the leak. The heating company suggested that the installation of my new roof resulted in a faulty seal around the external roof vent, but they did not go up and check. I called NV Roofing and Mr. Perez took time out of his busy schedule to go up on the roof, check out the seal and take pictures of the disintegrating roof vent. Only after Mr. Perez checked out the roof, did the heating company come back to replace the vent. He was very pleasant to me and helped me by explaining to the heating company what he discovered with the vent itself not the work of the roofers.
I really appreciate the extra service that your company provided for me. Thank you very much.