The People Movers

Business Description:

FREE, No Obligation EstimatesExpert Packing & Crating ServicesOn Time Pickup & DeliveryCourteous, Professional Personnel

Categories

moving & storage

Taury's Review

Service

Professionalism

Will Recommend

Riverside, CA

The People Movers

Horrible Unprofessional

This is a $@!#% business that hires convicts to work for them and then misquotes the customers prices and tries to gouge you at the end of the move. Very unprofessional practices and don't give them your credit card info because they will charge you whenever they feel like it. they charged me 2 months after services rendered and after I had paid my balance. my card was ran without my authorization!

comments

We are not a bad business. We tried very hard with this customer however when you book a phone order over the phone all we can do is charge by the hour and however long it takes you have to pay for. We offer free in home estimates so that there is no question on to how much the move will cost. This was a friend to a girl we had helping us in the office and he got a GREAT hourly rate for three men he did not want to pay what the job went and we even gave a half hour off his move as well! We have always tried to please the customer but not at the expense of giving our services away for free. We have lots of customers that are very happy with our service we do not hire convicts this customer is just not possible to please. We do not charge anyone for anything they did not sign for and agree to pay by signing all the paperwork and using our guys for that amount of time! This customer was only quoted an hourly rate and we only charged for the hours we were out there other than the half hour we took off to try and please the customer.

The People Movers commented on 02/12/2014