I have been using Coastal Chem Dry for about 3 years to take of the carpets for our main home as well as our rental property. I have always been impressed by their promptness and focus on detail when it comes to getting out those heavily soiled areas. Having pets and kids makes it tough to keep clean. The owner Noah, is also very attentive and provides great personalized service. If you are looking for a local and personalized experience I'd recommend them over the big chains any day.