I can only tell of my experience. From the first phone call talking to Laura to the last. Customer service was outstanding.I worked with Craig. His presentation was very impressive. He was knowledgeable, professional and friendly. He took the time to explain all the up coming work and answer all my questions. Everything he said would be done was done. On the actual day of the work the crew showed up as scheduled. When they were done the entire area was cleaned up. You could not even tell that a work crew had been there unless you looked up at the beautiful new roof.