My first time using Las Vegas Carpet Repair was a good experience. I needed them to repair some carpet that my puppy chewed up. I called them up and they told me to take some pictures of the damage to the rug. I did that, sent the pictures to them and they sent me a quote. I accepted the quote and they sent someone over to do the job. I am happy with how it turned out. The carpet looks great. It was pretty hassle free. Their prices are pretty fair. I would call them again. I will also recommend them to other people.