My appointment was at 9:00 a.m. and the technicians showed up at 9:00 a.m., amazing. My entire upstairs carpet needed stretching, from bad installers, and the end results were amazing much better than I could have ever expected. They were at my home for four hours and working the entire time. I am 100% satisfied with this service and would highly recommend LVCR. There pricing was extremely reasonable. Couldn't be happier.