One of my friends recommended Chem-Dry of Marin to me. So, I looked them up, and I called them and several other companies, too. I decided to go with Chem-Dry of Marin because they would not be using any of my water. They were very nice, helpful people, and they gave me some tips, too! They cleaned my carpets for me, and also some rugs and some upholstery. They did an excellent job, and better than I expected. I would definitely use them again!