I have used Chem-Dry of Marin for quite a while and they always do a wonderful job for me! I love Peter, the owner of the company, and he is just fantastic to work with. The person who answers the phone is very pleasant, and she always knows who I am. I have a large home, and there is a lot of foot traffic, so when I need them to come out, they are always available at the drop of a hat. I also have a lot of pets so sometimes it is a challenging job, and somewhat imperative that they hurry out. And, they have never let me down. I can not say enough good things about Chem-Dry of Marin and I highly recommend them to everyone!