I loved Family Air! They really were just like family. They installed new heating and air conditioning units and everything turned out great. They passed all the inspections 100%- in fact, the inspector told me I had hired the best and that made me feel great. It was very easy to set up the appointment. They called back right away and took care of the business as soon as possible. They were fantastic.They gave me the paperwork with the estimate of how much the entire project would be. At first, I was just going to get the heating unit but the owner told me I might be sorry if I didn't get the air conditioner installed as well. I realized he was right and it was going to get hot in this area soon, as we have been having several heat waves recently. Since we got it installed we have used the air more than the heating, and I was so glad to have the house a comfortable temperature for my baby grandson's arrival. The owner and everyone else was very polite, and after the project was complete, I told one of the workers that his boss is a wise man. I'm really glad I got the air conditioning installed based on the owner's suggestions. I really felt like I knew every one of them very well after being introduced. Their name is accurate because I really felt like they were family.