Wojo's Heating & Air Conditioning

Business Description:

Wojo's Heating, Air Conditioning & Plumbing is a family owned and operated company started in 1967.

Categories

heating & air conditioning
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Sandra's Review

Service

Will Recommend

Professionalism

Graytown , OH

Wojo's Heating & Air Conditioning

Disappointed

Very pleased with the service and techs were polite,professional did a great job. BUT we got a new AC and I was told my service call money would be returned. Well a week after AC installed WOJO's cashed the check. I called was told I would receive a check it was in mail I would get it in a couple days. 2 weeks later no check. Called again told person I talked with wasnt employed there anymore. I was told I'd be getting a check. Well another week has gone by no check. Just wish I'd have been told from the beginning I wasnt going to be reimbursed instead of being lead to believe otherwise.

comments

Sandra,
We will definitely refund the money from your service call prior to your installation. I certainly apologize for the miscommunication and not getting that check to you immediately. I assure you that I will cut a check as soon as I get into the office tomorrow. I will call you and let you know when it is done and mailed. We appreciate your business & apologize for the challenges you had.

Wojo's Heating & Air Conditioning commented on 08/02/2020