He knows his work.
I have used Bugs or Us several times. First of all, I had ants and Steve got rid of the ants. Then I had rats, and he was able to get rid of those. I did not have many termites, but Steve took care of them as well. He does very good work and he is real professional.
Steve knows his work. Apparently, he has been in this business for quite a while, and if you have any questions, he will advise you or take care of it for you.