I received services from Salem Autobody & Paintworks years ago. So many years ago so I can't even give any details about whether it was my car or my wife's car but you know, I remember it being a good business and not having any problems with either car afterwards. I'm pretty sure that the service was covered by my insurance at the time, so the process was pretty easy and straight forward for me. Even after all these years, I would recommend them.