I had a mixed experience with Salem Autobody & Paintworks. I have used them five or six times, and within the last two times, there were some personnel changes. The staff was very accommodating to the needs that I had, but they seemed to be overbooked and didn't have enough people to do the work that they were expected to do. Deadlines were pushed back repeatedly and I believe that there were some communication failure within the team, that definitely needs improvement.