I had just moved into my home, and I called Larson Air- Air Conditioning and Heating. The man who came was a nice guy and he showed me what was wrong. I didn't have the money at the time to repair my air conditioner, but you have to do what you have to do. He showed me what wasn't working and he fixed it. I had originally just called for a maintenance and check-up, and he discovered that problem. He repaired the problem almost immediately.