Ken knows his job very very well. He gave me numerous options to mull over. In the end I decided to have the "very large" Gray Pine hanging over the house dropped and removed. He explained exactly how he would go about the job and was very sure I was in MY comfort zone. When he suited up and started climbing the tree he was very safe and methodical every step of the way. His top-rope capabilities are excellent and his time line to finish the job was spot-on. His web site explains Ken to the tee. He really is conscientious both on the job and of the clients property. Highly recommended.