Gorjanc Comfort Services
- This second-generation, family-owned heating, air conditioning and plumbing provider has been serving Cleveland and suburbs with award-winning service since 1963.
- heating & air conditioning
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Company stood by its warranty
In October 2016 Gorjanc, through an Angie's List special, installed a new frost free hose bib on the back of house and emergency shut off valve inside. However in the spring of 2018 the hose bib failed and I could only turn the water off from the shut off valve in the house. The written warranty was for two years. When I called it seemed that the warranty would not be honored, (not so good - I was not happy) but I needed it fixed so I set up a repair time. When Adam came to fix it, I showed him the written warranty and he agreed that this indeed was under warranty, that the hose bib was known to be defective and he would replace it. Without charge. I am more than pleased that this company stood by it's work and it's warranty. Adam installed a new hose bib and all is working fine. Thank you Gorjanc! and thank you Adam...