Gorjanc Comfort Services

Business Description:

This second-generation, family-owned heating, air conditioning and plumbing provider has been serving Cleveland and suburbs with award-winning service since 1963.

Categories

heating & air conditioning
Request an appointment

Mary's Review

Service

Quality

Total Experience

Brecksville, OH

Gorjanc Comfort Services

Company stood by its warranty

In October 2016 Gorjanc, through an Angie's List special, installed a new frost free hose bib on the back of house and emergency shut off valve inside. However in the spring of 2018 the hose bib failed and I could only turn the water off from the shut off valve in the house. The written warranty was for two years. When I called it seemed that the warranty would not be honored, (not so good - I was not happy) but I needed it fixed so I set up a repair time. When Adam came to fix it, I showed him the written warranty and he agreed that this indeed was under warranty, that the hose bib was known to be defective and he would replace it. Without charge. I am more than pleased that this company stood by it's work and it's warranty. Adam installed a new hose bib and all is working fine. Thank you Gorjanc! and thank you Adam...