Metro Lock & Safe Service Inc

Business Description:

24 hour valleywide mobile locksmith service with an A+ Rating from the Better Business Bureau. Licensed, Bonded and Insured.

Categories

locks & locksmith services
Request an appointment

Clark's Review

Will Recommend

Quality

Service

Chandler, AZ

Metro Lock & Safe Service Inc

It was good.

I called Metro Lock & Safe Services to replace some locks in the office and the tech who came out was friendly, but he cut the keys wrong so he had to come back. I'm not sure if he was new, but we were also having trouble with the doors. He was very busy so he came back the next week to re-cut the keys and fix the doors, but he didn't do it properly so he had to come back a third time and finally fixed his mistake.
One thing that didn't make sense was that they charged me double for coming out a second (and third) time. I asked the tech if that was included in the warranty and unfortunately it wasn't. We had used Metro Lock & Safe Service in the past and the tech before him was able to re-cut the keys and fix the locks the first time, so we would recommend them and use them again, just beware that the price of them coming back to fix their mistakes is not included in the warranty.