Bottom line - I was comfortable with the service provided but my bank account suffered greatly.
The Pro's and Cons -
Pro - They came the same day and called ahead of time and gave an accurate time that they would be at our house. He was able to rekey multiple locks and have some of them be multi-purpose. He made a lot of keys for me and checked all of the keys to all of the locks. He was very polite, professional, and educated me on one of the locks that was not set right from the original setting.
Con's - I was given an initial price that was pretty hefty but figured it needed to get done and I don't have a lot of time. We did add a few more locks during the process but the price went up $290.00. I was in pure shock! I was so frustrated that it took forever that I just paid it to get on with things because I had to get going. I had to have the same locks changed a few months ago and it cost me less than $290.00 total and took about an hour to complete compared to the 3 hours today.
All I know is that I should change careers because this is a profitable business!