Norman was very responsive and gave me a rough quote to stain our deck based on the photos I sent. He gave a very competitive quote, so I asked him to see the deck for a firm quote and he confirmed the original one. He was friendly, responsive and professional. His painter Jesus, showed up on time and did great work, although I asked him to stain in between the floor boards. He came back the next morning to finish the job and it looks great! Very happy with Custom Painting's quality, value and customer service and would highly recommend them to anyone.