From the minute I walked into Liptons Audio Video Unlimited I felt like I was talking to people who were professionals and new what they were talking about. My concerns and questions were addressed from day one. Once I had my concultation done by Rafael I knew I was in good hands. He did an amazing job meeting our needs and once it came to him coming to do the install, he was very professional in making sure the job was done right. Great family business, which we hope to deal with again. Thanks Raf.