An appointment was supposed to take place during te first two weeks in June/ Shane Halstead re: a botched job done by a tech. named Rick & he totally flaked on me after he'd agreed to give me a discount on an additional camera installation
I had paid in advance a whopping $400 for mainstream to install my $300 camera system that I purchased at Fry's Electronics. The job was left in a messy manner & cameras were mounted before I had a chance to approve their exact placement on April 9th, '15. The owner was contacted, he made a few adjustments & cleaned up the mess that was left( such as messy wires hanging down, a camera that had not been mounted securely & coming out of the wall, & an orange extension cord that was running across the carpet!). I thanked Mr. Halstead & later called him requesting a return appt. to install four other cameras. Not only did he give me a recommendation of a Samsung set to buy, which I subsequently did, he planned to come back during the first two weeks of June. When I called to schedule the appt. I was ignored. & even hung up on by the owner himself. I left multiple messages prior to being hung up on for Mr. Halstead to call me & he still has no done so. Meanwhile I sit here w/ the cameras he recommended & have no appointment because the owner himself has decided to completely flake on this job it seems, & I've asked via phone message for a reasonable answer as to why the sudden cold feet, but to no avail. Thanks for nothing Mainstream Electric. If you want to make this right please call Jennifer @ (408) 352-5796!
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